Details of Front office manager Courses

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Brief :

This program is aimed at training candidates for the job of a “Office Assistant”, in the “Management & Entrepreneurship and Professional Skills” Sector/Industry and aims at building the following key competencies amongst the learner.

Location of centers

  • Delhi : North West Delhi
  • Haryana : Faridabad
  • Rajesthan : Chittorgarh
  • Uttarkhand : Dehradun
  • Uttar Pradesh : Mainpuri, Hamirpur, Sonbhadra, Amedkar Ngar, and Farrukhabad

Qualifications Pack – Front office manager :

  • SECTOR: TOURISM AND HOSPITALITY
  • SUB-SECTOR: HOTELS
  • OCCUPATION: Front Office Management

Front Office Associate:

Also known as ‘Front Desk Associate’/ ‘Guest Service Associate’, Front Office Associate is responsible for guest registration, maintaining the guest account and guest service during the stay.

Brief Job Description:

The individual at work is responsible for representing the hotel, receiving the guest, handling guest registration process, room allocation and attending to any guest requirements. It also includes performing cashiering process and handle guest accounts during stay.

Personal Attributes:

The job requires the individual to have: good communication skills, multi linguistic, service oriented approach, develop rapport with customers, presentable looks, attention to details, politeness, work in standing position for long hours, good moral character, healthy habits and be committed.

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