Brief :
This program is aimed at training candidates for the job of a “Office Assistant”, in the “Management &
Entrepreneurship and Professional Skills” Sector/Industry and aims at building the following key competencies
amongst the learner.
Location of centers
- Delhi : North West Delhi
- Haryana : Faridabad
- Rajesthan : Chittorgarh
- Uttarkhand : Dehradun
- Uttar Pradesh : Mainpuri, Hamirpur, Sonbhadra, Amedkar Ngar, and Farrukhabad
Qualifications Pack – Front office manager :
- SECTOR: TOURISM AND HOSPITALITY
- SUB-SECTOR: HOTELS
- OCCUPATION: Front Office Management
Front Office Associate:
Also known as ‘Front Desk Associate’/ ‘Guest Service
Associate’, Front Office Associate is responsible for guest registration, maintaining the guest account and guest service during the stay.
Brief Job Description:
The individual at work is responsible for representing the
hotel, receiving the guest, handling guest registration process, room allocation
and attending to any guest requirements. It also includes performing cashiering
process and handle guest accounts during stay.
Personal Attributes:
The job requires the individual to have: good
communication skills, multi linguistic, service oriented approach, develop
rapport with customers, presentable looks, attention to details, politeness, work
in standing position for long hours, good moral character, healthy habits and be
committed.