Details of Field Engineer RACW Technician Courses

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Objective

ESSCI is focused on establishing an effective and efficient ecosystem for developing and imparting of outcome-oriented skills for the Electronics Systems, Design and Manufacturing (ESDM).

ESSCI is responsible for standardization, accreditation and certification processes in ESDM.

ESSCI’s target is to train 5,000 trainees in FY14, 20,000 by FY2015 & 2 million on cumulative basis by 2022.

ESSCI has trained 6,500 trainees in Employment Oriented Courses.

Location of centers

  • Delhi : North West Delhi
  • Haryana : Faridabad
  • Rajesthan : Chittorgarh
  • Uttarkhand : Dehradun
  • Uttar Pradesh : Mainpuri, Hamirpur, Sonbhadra, Amedkar Ngar, and Farrukhabad

Qualifications Pack- Field Engineer RACW :

  • SECTOR/S: ELECTRONICS.
  • SUB-SECTOR: Consumer Electronics.
  • OCCUPATION: After Sales Service.

Brief Job Description:

The individual interacts with customers to install the appliance, diagnoses the problem to assess possible causes of malfunction, rectifies minor problems, and replaces faulty modules for failed parts or recommends factory repairs for bigger faults.

Personal Attributes:

The individual must be willing to work in the field and travel through the day from one customer’s premise to another. Punctuality, amenable behaviour, patience, good interpersonal relationship building, trustworthiness, integrity, and critical thinking are important attributes.

Proposed Occupation

Field Engineer – RACW. The job holder interacts with customers to install the appliance like refrigerator, air conditioner and washing machine and diagnose problem to assess possible causes of malfunction. Once the problem and causes have been identified, the individual rectifies minor problems or replaces faulty modules for failed parts or recommends factory repairs for bigger faults. He also trains the service technicians in installation, troubleshooting and repair of the above equipment against a fault reported by the customer and some responsibility of others’ work related learning.

Accrediting Bodies:  Electronics Sector Skills Council of India

Certifying Bodies:  Electronics Sector Skills Council of India

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